Last updated August 26, 2026
This Privacy Policy explains how Monello Electrical Pty Ltd (“we”, “us”, “our”) handles personal information collected through this website, monelloelectrical.com.au.
We collect personal information you provide directly when you submit an enquiry or quote request through our contact form. This typically includes your name, email address, phone number, and details about the job you’re enquiring about.
We do not require you to create an account, and we do not collect payment or financial information through this website.
Like most websites, our server and security provider (Cloudflare) automatically process some technical information when you visit, such as your IP address, browser type, and general device information, used only to keep the site secure and running properly.
We may also use cookies and similar technologies, together with tools such as Google Tag Manager, Google Analytics, Google Ads, and Meta (Facebook/Instagram) Pixel, to understand how visitors use our website and to measure the performance of our advertising. These tools can collect information such as pages viewed, time on site, general location, and device type, and may allow us to show relevant ads to people who’ve previously visited our site on other platforms (commonly known as remarketing).
Some of the services we use, including Cloudflare, Google, and Meta, may process information on servers located overseas, including in the United States.
As of the date of this policy, we are not actively running analytics or advertising tracking on this website. If and when we do, this information will be used in aggregate to improve our services and marketing, not to identify you personally beyond what these platforms themselves allow. You can control this kind of tracking through your browser settings, the ad platforms’ own preference tools (e.g. Google Ads Settings, Meta Ad Preferences), or opt-out tools such as the Google Analytics opt-out browser add-on.
We use the information you provide only to:
We do not use your information for marketing communications unless you separately ask us to, and we do not sell or share your information with third parties for their own marketing purposes.
We don’t sell or trade your personal information. We may share it only with:
We keep enquiry information only as long as needed to respond to you or complete any resulting work, or as required by law (for example, tax and business record-keeping obligations), after which it’s deleted. Form submissions are stored securely in our website’s database and may also be forwarded to us by email.
While the Australian Privacy Act 1988 formally applies mainly to larger businesses, we choose to follow the Australian Privacy Principles as good practice. You can ask us at any time to access, correct, or delete the personal information we hold about you, or raise any concerns about how we’ve handled your information, by contacting us directly at [email protected].
This website is not directed at children, and we do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time, for example if we start using a new tool that processes personal information. The date at the top will reflect the latest revision.
Questions about this policy or your personal information can be sent to:
Monello Electrical Pty Ltd
Bli Bli, Queensland 4560, Australia
Email: [email protected]
Phone: 0469 374 586
